Terms and Conditions

Welcome to Lotus Stationery. These Terms & Conditions govern your access to and use of our website, as well as any purchases made at our physical retail location in Mumbai, India. By accessing our site or purchasing our premium office and school supplies, you agree to be bound by these terms.

If you do not agree with any part of these terms, please refrain from using our services. We reserve the right to update or modify these terms at any time without prior notice. Your continued use following any changes constitutes your acceptance of the revised Terms & Conditions.

We make every effort to display our stationery collections, writing instruments, and school supplies as accurately as possible. However, exact colors, packaging, and availability may vary from what is depicted online.

All prices are listed in Indian Rupees (INR) and are inclusive of applicable goods and services tax (GST) unless otherwise noted. Lotus Stationery reserves the right to adjust pricing, discontinue products, or run localized promotions exclusively at our Bandra West location at our sole discretion.

We take pride in the quality of our premium supplies. If you receive a defective or damaged product, you may return it to our store within 7 days of the original purchase. Please present your original receipt or proof of purchase.

• Products must be in their original, unopened packaging to qualify for a full refund.
• Custom-ordered items, personalized corporate stationery, and clearance goods are final sale and cannot be returned.
• Refunds will be issued to the original method of payment.

All content on this website, including but not limited to the Lotus Stationery brand name, logos, text, graphics, and photographic media, is the exclusive property of Lotus Stationery or its content suppliers. It is protected by Indian and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.

To the maximum extent permitted by applicable law, Lotus Stationery shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or products. Our total liability for any claim related to your purchase shall not exceed the amount you paid for the specific product in question.

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.