Privacy Policy

1. Introduction

Welcome to Lotus Stationery. We are committed to respecting your privacy and protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or visit our physical store in Mumbai for premium office and school supplies.

2. Information We Collect

We may collect the following types of information when you interact with our business:

• Contact Information: Your name, email address, phone number, and physical address when you fill out forms, request quotes, or place orders.
• Transaction Data: Details about the stationery products you purchase and the fulfillment process.
• Technical Data: Standard internet log information such as your IP address, browser type, and operating system when navigating our website.

3. How We Use Your Information

Lotus Stationery utilizes the collected data strictly for operational and customer service purposes:

• To process your orders and deliver your purchased office or school supplies.
• To respond to your inquiries, send business updates, and manage customer relations.
• To improve our product inventory and overall shopping experience.
• To comply with applicable legal obligations under Indian law.

4. Data Protection and Security

We implement industry-standard security measures to prevent unauthorized access, disclosure, or alteration of your personal data. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share necessary data with trusted service providers (such as shipping partners or payment processors) solely to fulfill our business obligations to you, provided those parties agree to keep your information confidential.